Robot — Help

Per-client AI help-bot trained on your directory. Reseller of StackRobot.

What it does

Per-client AI help-bot trained on your directory. Reseller of StackRobot.

Topics

Browse help articles by category:

Setup

• Install Your Robot Bot
• "Powered By" Branding Removal
• Advanced AI Mode — Train on URLs and PDFs
• Can I Change the Avatar / Chat Bubble Icon?

FAQ

• How to Demonstrate Bots for Clients
• Can I Grant Clients Access to Edit Their Bot?

Integrations

• Webhooks and API
• Make.com Integration

Troubleshooting

• "Whoops, Looks Like We Got Disconnected"
• AI Responses Too Long
• Advanced Mode URL Scraper / Crawler Issues
• OpenAI Errors
• General Issues in the Flow Builder
• Missing Data in Integrations
• Shopify Widget Issues
• Styling Issues — Hidden Text, Wrong Colours
• AI Not Responding
• My Bot Isn't Appearing or Disappears

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.