Toolkit›Suite›Robot›Robot — Integrations Overview

Robot — Integrations Overview

Integrations let your bot send data to external tools automatically — adding leads to a spreadsheet, triggering email campaigns, or passing data to automation platforms. You manage them from the Settings → Integrations tab inside your bot.

What integrations can do

Your bot can automatically:

  • Log conversations and lead data to a Google Sheet
  • Trigger automated workflows through Zapier
  • Run advanced automation scenarios via Make (formerly Integromat)
  • Add subscribers to Mailchimp email lists

How to set up integrations

Open Settings in the sidebar and select the Integrations tab. Fill in the fields for the tools you use:

  • Google App Script URL + Google Sheet ID — Paste these to send data to Google Sheets automatically. Use the "Get AppScript" link if you need help generating them.
  • Zapier Webhook URL — Paste your webhook to trigger a Zap whenever your bot collects data.
  • Make Webhook URL — Paste your webhook to trigger a scenario in Make.
  • Mailchimp API key — Paste your API key to automatically add leads to your email lists.

Select Save when you're done.

Important: the integration timer

For integrations to fire, your bot needs to know when a conversation is finished and ready to send. Configure the "Send AI chat log to enable integrations after" timer in your AI Assistant block settings:

  • Start with 5 minutes for typical conversations.
  • Increase to 10 minutes if you notice incomplete data coming through.
  • Leaving this blank prevents the chat log from being captured, so integrations won't trigger at all.

Requirements

  • Integrations require the Flow Builder — they don't run in Standalone AI Chat mode.
  • Even a minimal flow (one message block plus an AI Assistant block) is enough.
  • In Standalone AI Chat you can still view conversations in the AI Chat Log, but automatic integrations won't activate.

Tips

  • Finalize your bot's flow before setting up integrations, so you know which data fields are available to send.
  • Test by running your bot and confirming the data actually reaches the external tool.
  • Use Zapier or Make as a bridge to reach tools that aren't supported directly, such as Slack, HubSpot, or other CRMs.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.

Contact support