Features
Chat Bubbles
Chat bubbles are floating buttons that sit in a corner of the screen. When clicked, they open a scroll box or pop-up form — making them ideal for multi-step opt-ins, quick surveys, or support prompts.
---
Creating a Chat Bubble
- Go to Widgets and click Create Widget.
- Open the Template Library and navigate to the Chat Bubbles section.
- Choose between Scroll Box or Pop-Up chat bubble types.
---
Structure
A chat bubble widget has two parts:
- Floating action button — the persistent bubble that appears on screen. See Floating Action Button for customization details.
- Main form (Offer) — the content that appears when the visitor clicks the bubble.
---
Behavior
Chat bubbles follow a specific interaction pattern:
- Click the bubble — opens the main form.
- Close without submitting — the form minimizes back to the floating button so the visitor can return to it later.
- Submit the form — the floating button disappears (the task is complete).
Display Rules are automatically configured for click-triggered behavior — the main form only opens when the visitor interacts with the bubble.
For full widget customization options, see Widget Customization.
---
Need more help?
If you've worked through this and still need a hand, contact support — we'll dig in with you.