KPI

3 S's · Pillar 6 · Group 3 · Course 4/6

Flywheel · Refine

KPI

3 S's · Course 4 of 6

Scorecards: KPIs and operating targets

How it flows

What to measure → How you're doing → What to change

What you'll work through

Selection — Choosing which KPIs to track based on your business model and goals

Scoreboard — Establishing benchmarks and grading performance against targets

Signals — Reading KPI data to spot patterns, make decisions, and adjust course

Key questions answered

  • Which KPIs should I be tracking for my specific business?
  • How do I benchmark and grade my KPI performance?
  • How do I use KPI data to decide what to change and where to focus next?

Where this fits

Part of the Flywheel pillar — focused on refine. This is course 4 of 6 in this group.

Other courses in Refine:

Need more help?

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