ToolkitSuitePopupCustomer.io Integration
Integrations

Customer.io Integration

Note: Integrations must be set up by a Toolkit admin. To connect any of the integrations below, contact support and let us know which integration you'd like added to your account.

Customer.io Integration

Connect Popup with Customer.io to create subscribers and update custom fields from your popups and forms.

Connecting Customer.io

  1. In your Customer.io account, go to Integrations > Customer.io API.

!Customer.io API settings

  1. Copy your Site ID and API Key.

!Copy credentials

  1. In your Popup dashboard, go to the Integrations tab.
  2. Find Customer.io and click Connect.
  3. Paste your Site ID and API Key, then save.

Available Actions

When configuring a widget's submit button (On Submit Actions), the following Customer.io actions are available:

  • Create subscriber -- Create a new subscriber in Customer.io.
  • Update custom field -- Set a custom attribute value for the subscriber.

Custom Field Mapping

Map Popup form fields to Customer.io attributes:

  1. Go to the Customer.io integration settings in your Popup dashboard.
  2. In the Field Mapping section, match each Popup field to the corresponding Customer.io attribute.
  3. Attributes are created automatically in Customer.io when data is first sent.

Need more help?

If you've worked through this and still need a hand, contact support -- we'll dig in with you.