Troubleshooting
"Crash logs"
How to access your app’s crash logs?
You can view crash logs for your app directly from your Apps account.
Steps to follow
Step 1: Go to your apps
- From the My apps screen, select the app you want to review.
Step 2: Open the app dashboard
- Click on the app to enter the app dashboard.
Step 3: Access logs
- From the app dashboard, click on Logs.
Step 4: Select date range
- Use the drop-down menu on the top left to select the range of dates for your crash reports.
Logs can be seen for 24 hours, 7 days, 14 days, 30 days, and 60 days.
Need more help?
If you've worked through this and still need a hand, contact support — we'll dig in with you.