"Configure email"
How to configure email for a custom app?
The Email screen in the custom app builder allows you to configure outgoing email settings so that emails to your users are sent from your own domain, not Apps’s default sender.
Step 1: Go to the “Email” screen in the app builder
- Open the custom app in your dashboard
- Navigate to the Email screen from the left-side navigation
Step 2: Enter sender’s details
- From name: Enter the name you want users to see as the sender
- From address: Add your email address (must belong to your domain)
These details will appear in the “From” section of all outgoing emails sent from the app.
Step 3: Provide email server credentials
- Host name: Enter the SMTP host (e.g., smtp.yourdomain.com)
- Username: Typically your email address or API key
- Password: Enter the SMTP password
Step 4: Select connection type and port
- Choose the Connect type: Plain, SSL, or TLS
- Enter the matching Port number (25 for Plain, 465 for SSL, 587 for TLS)
Step 5: Verify the server
- Click Verify to check the connection
- You’ll see a verification status once the setup is validated
If the credentials or port settings are incorrect, the verification will fail.
Step 6: Save the configuration
- Once verified, click Save
- Your app will now send system-generated emails using your specified domain
Step 7: View email logs (optional)
- You can access Email logs to track sent emails, recipients, delivery status, and any errors
Unconfigured apps will continue sending emails from Apps’s default address until custom settings are applied.
Need more help?
If you've worked through this and still need a hand, contact support — we'll dig in with you.