Troubleshooting
"Build failure"
Why is my app build failing?
If your build is failing, your build is not working, or your download is not completing, it is usually due to a configuration issue.
Check the exact error message shown in the Download section and match it with the issue below.
Common build failure reasons
- Certificate mismatch (iOS) The provisioning profile does not match the uploaded distribution certificate.
- Notification profile mismatch (iOS) The notification provisioning profile Bundle ID does not match the app.
- Expired certificate (iOS) The uploaded distribution certificate has expired.
- Invalid Firebase configuration Firebase settings, keys, or IDs are incorrect or incomplete.
- Invalid Firebase file The uploaded Firebase configuration file is incorrect or does not match your app.
- Android build error Unsupported special characters in the app name may cause the Android build to fail.
Need more help?
If you've worked through this and still need a hand, contact support — we'll dig in with you.