"Integrate chat"

How to integrate chat in your app?

Enhance user engagement by seamlessly integrating a chat feature into your app with Apps. Follow these steps to set up in-app chat:

Step 1: Access the chat section

• Navigate to the Chat section from your app dashboard.

Step 2: Choose a chat service provider

• Select from the available chat service providers.

• If your preferred provider isn’t listed, proceed to the next step.

Step 3: Embed a custom chat script (if needed)

• If your chat service provider isn’t available, embed a custom script.

• You can locate this script on your chat software dashboard.

• If you’re unable to find it, contact your chat service provider for assistance.

Step 4: Customize chat settings

• Go to Chat Settings to personalize the chat experience.

• Use the available toggles to control chat visibility and customize the user interface:

• Show floating chat icon: Turn this toggle on to display your chat icon as a floating element.

• Show Chat link in Settings: Enable this toggle to display the Chat link on the Settings screen.

By following these steps, you can easily add a chat feature, enabling smooth communication for your app users.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.