Features
"Add-on activation"
What happens when you purchase an add-on?
This guide explains the next steps when you purchase an add-on on Apps. The activation process varies depending on whether you’ve bought a Service add-on or a Feature add-on.
Service add-ons
- After purchasing a service add-on, you’ll receive a confirmation email outlining the next steps.
- Our support team will then reach out with more details and guidance to help you get started.
- If any additional information or setup is required, the team will share clear instructions to complete the process.
Feature add-ons
- Feature add-ons are activated automatically as soon as your purchase is successful.
- You can begin using the feature immediately without any additional setup or approval.
All add-on purchases are processed instantly. Service-based add-ons include follow-up communication from our support team, while feature add-ons activate automatically upon purchase.
Need more help?
If you've worked through this and still need a hand, contact support — we'll dig in with you.