AppStore — Login disabled

Why can't I login?

Facing difficulties logging in? Here are a few common scenarios and their solutions:

Forgotten password

• Click on the "Forgot Password" button on the Sign-In screen.

• Enter your registered email address.

• Follow the link sent to your email to reset the password.

• Set a new password on the redirected screen.

Lost Two-Factor Authentication (TFA) device

• If you enabled TFA and lost your device, use the recovery codes provided during TFA setup.

• Enter the 6-digit recovery code on the TFA screen from another device to restore access.

Lost access to connected email

• If you've lost access to your connected email account:

• Contact our support team for assistance.

• Use this link to reach out to our support team: [)

• If you're still facing issues, our support team is here to help. Reach out to us for prompt assistance in resolving your login concerns.