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Finding and reading your DirectoryReview

Consult · Review · Reading your review

Finding and reading your DirectoryReview

Where it lives

Your review is in the Directory Review course, in a section that carries your name. Everything we deliver to you is in that one place, and only you can see it.

Each item we deliver is its own lesson. A lesson has a short introduction, a download button for the file, and the document shown on the page so you can read it without downloading anything.

The section is released when your review is finished, not on a set day. Until then it is not visible to you.

To get there: open the menu at the top of any DirectoryReview page and choose Review Access. Your Account Dashboard in the same menu shows everything else you have with us.

How the review is organized

The review covers your whole directory in nine parts, each looking at one stage of building it out. Every part is laid out the same way, so once you have read one you know how to read the rest:

  1. Where you are: a score and one plain sentence about your current state.
  2. What we found: the evidence, and why each finding matters.
  3. What it is costing you: the gap, stated in money, traffic, members or time. Where it cannot be measured, we say what it blocks instead.
  4. The moves: two to five specific things to do, ranked, each marked for effort and impact.
  5. Your next milestone: the single next step up for that part.
  6. Where to get help: where to go if you would like help with those moves.

At the front there is a summary and a one-page map of where your directory stands. At the back there is a roadmap of what to do first, a forecast, and a short list of the top recommendations ordered by return.

We go deepest where your data leads, so some parts run longer than others.

Getting the most from it

  • Start with the summary and the map, then read the parts where your score is lowest.
  • Use the ranked moves to choose what to do first. You do not need to do everything.
  • Every headline number in the review shows where it came from and when it was pulled, because figures change over time.