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FAQ

DirectoryReview questions and answers

Consult · Review · FAQ

DirectoryReview questions and answers

Do you need my password?

No. We ask to be added as an admin on your directory using an email invitation, so you stay in control of your own account.

What role should I give you?

Full Access. That lets us see the whole admin area, which is what a review from the inside needs.

Do I have to answer every question in the worksheet?

No. Answer what you can and save. Partial answers help, and the review does not wait on the rest.

Can I change my answers later?

Yes, you can come back and add to or change them. Answers that arrive while we are still working are folded in as far as we can. After we begin building your review, later changes may not make it into that version.

What if I do not get to the questions in time?

We start after a window of about two days and use what we have, including nothing if that is all there is. The review can be done from your directory's data alone. Your answers make it more targeted.

Where do I find my review?

In the Directory Review course, in the section with your name. Use Review Access in the menu at the top of any DirectoryReview page. See Finding and reading your DirectoryReview.

I cannot open my onboarding. What now?

The first time, use the sign-in link in the email we sent you. If that does not work, use Ask a Question.

Something in the review looks wrong or out of date. What should I do?

Tell us through Ask a Question and include a link to the page or listing it is about. Directories change, and the review shows the date each number was pulled.