Toolkit›Suite›eCards›Resend a Card - eCards
Troubleshooting

Resend a Card - eCards

Learn how to resend a card that failed to send in eCards.

Let's assume that you have created and sent a card and for some reason, the card was not sent. In order to resend the card, follow these steps:

Step 1: Locate the Card

Click on the Cards tab. Locate the card that was not sent.

Cards Tab

Step 2: Access Resend Options

Click on the little (i) icon. You will see a box pop up. Here you can see all the cards that are not sent with an Error. Simply click Resend to try again.

Resend Options

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This will help you resend any card that failed to send initially.
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If you still face any problems, please feel free to reach out with any queries to our support team.