AI Credits — How They Work
Membership · AI Credits
What Are AI Credits?
AI credits are a usage budget included with paid membership tiers. They power the AI features available across your directory site -- from asking questions to finding resources to getting real-time guidance.
Credits work like a spending balance, not a prompt counter. Simple tasks use less, complex tasks use more. The same credit amount can go a long way for everyday use, or be used faster for advanced work.
What AI Credits Cover
Your included credits power three categories of AI features:
Ask AI Questions
Get instant answers from an AI assistant on the site -- ask anything and get help without waiting.
Find the Right Resources Faster
Use AI to quickly locate lessons, tools, and helpful content instead of digging through everything manually.
Get Real-Time Guidance
Receive quick support and direction as you work through the material -- clarification, next steps, and more.
What Affects Credit Usage
AI usage is not flat-rate per request. The amount consumed depends on several factors:
| Factor | Lower usage | Higher usage |
|---|---|---|
| Task size | Short email, quick brainstorm, brief summary | Full content generation, long-form copy, multi-step analysis |
| Model choice | Standard models for everyday tasks | Premium models for deeper reasoning or stronger writing |
| Reference material | Simple prompt with no attachments | Uploading documents, PDFs, or referencing long articles |
| Conversation length | Fresh, focused chat | Long back-and-forth thread with accumulated context |
A good rule of thumb: basic prompts and everyday admin tasks use very little. Premium models, large tasks, long threads, and tasks with lots of source material use more.
How Credits Reset
- Credits renew each month
- Unused credits accumulate
- Credits expire on a 90-day rolling window
- Check your current balance, expiry dates, and usage history in your account settings
Need More Credits?
If your included credits run low, you can purchase additional credits anytime. Options include one-time purchases, recurring grants, and bulk packages.
Tips for Getting the Most from Your Credits
- Start new threads for new topics -- long conversations accumulate context and cost more per message
- Use standard models for everyday tasks -- save premium models for work that needs deeper analysis
- Keep prompts focused -- a clear, specific request uses fewer credits than a vague one
- Attach only what's needed -- every document or reference included in a request increases usage
What's NOT Covered by AI Credits
Some AI features operate on separate systems:
- Coaching tools that use a per-user subscription model are billed separately from your account credits
- External AI tools you connect to your account (via API or third-party integrations) have their own pricing -- connecting them does not consume your directory AI credits
Need more help?
If you've worked through this and still need a hand, contact support -- we'll dig in with you.