AppStore — Build failure

Why is my app build failing?

If your build is failing, your build is not working, or your download is not completing, it is usually due to a configuration issue.

Check the exact error message shown in the Download section and match it with the issue below.

Common build failure reasons

• Certificate mismatch (iOS) The provisioning profile does not match the uploaded distribution certificate.

• Notification profile mismatch (iOS) The notification provisioning profile Bundle ID does not match the app.

• Expired certificate (iOS) The uploaded distribution certificate has expired.

• Invalid Firebase configuration Firebase settings, keys, or IDs are incorrect or incomplete.

• Invalid Firebase file The uploaded Firebase configuration file is incorrect or does not match your app.

• Android build error Unsupported special characters in the app name may cause the Android build to fail.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.