Missing Data in Integrations

Imported from the legacy DirectoryHelpdesk blog archive — preserved verbatim.

🖼️

Screenshot coming soon

Data is passed to integrations in 3 scenarios:

When the email block is filled in (unless 2 or 3 below is present)

OR when a ‘Save Data’ block is hit

OR when an AI Mode block is hit (and the timer is reached, set within the block settings)

So if you’re missing fields or blocks, likely you need to add a Save Data block after the data you want collecting, or you could finish with an AI Block instead, which also serves the same purpose.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.

Contact support

Imported from the legacy DirectoryHelpdesk blog archive — preserved verbatim.

🖼️

Screenshot coming soon

Data is passed to integrations in 3 scenarios:

When the email block is filled in (unless 2 or 3 below is present)

OR when a ‘Save Data’ block is hit

OR when an AI Mode block is hit (and the timer is reached, set within the block settings)

So if you’re missing fields or blocks, likely you need to add a Save Data block after the data you want collecting, or you could finish with an AI Block instead, which also serves the same purpose.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.

Contact support

Imported from the legacy DirectoryHelpdesk blog archive — preserved verbatim.

🖼️

Screenshot coming soon

Data is passed to integrations in 3 scenarios:

When the email block is filled in (unless 2 or 3 below is present)

OR when a ‘Save Data’ block is hit

OR when an AI Mode block is hit (and the timer is reached, set within the block settings)

So if you’re missing fields or blocks, likely you need to add a Save Data block after the data you want collecting, or you could finish with an AI Block instead, which also serves the same purpose.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.

Contact support

🖼️

Screenshot coming soon

Data is passed to integrations in 3 scenarios:

When the email block is filled in (unless 2 or 3 below is present)

OR when a ‘Save Data’ block is hit

OR when an AI Mode block is hit (and the timer is reached, set within the block settings)

So if you’re missing fields or blocks, likely you need to add a Save Data block after the data you want collecting, or you could finish with an AI Block instead, which also serves the same purpose.

Need more help?

If you've worked through this and still need a hand, contact support — we'll dig in with you.

Contact support